Support
Email support@bdaypass.com. A person will answer, usually within one business day.
Common requests
- Can't find your page: ask for a new link on the sign-in page, using the email you joined with. Check your spam folder if it doesn't arrive.
- A birthday offer didn't work: tell us which business, when, and what happened, and we'll take it up with them.
- Cancelling Plus or a refund: email us. Plus runs to the end of the year you've paid for, and a payment is refunded in full if you ask within 30 days. Our terms have the details.
- Stopping emails or deleting your page: your page lets you leave any club, stop all emails or delete everything at once. Or email us and we'll do it.
- Referral earnings: your page shows what you've earned and what's ready to be paid. Email us with questions about a payout.
- Your business's club: change your offer from your owner page, or email us about billing, cancelling or anything else. New here? See Restaurant owners.
- Your data: our privacy page says what we keep and who sees it.